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Fundraising Operational Support Manager
Marie Curie

Job Description

Job Title: Fundraising Operational Support Manager
(Gift Aid and Income Processing)

Location: Vauxhall, London 

Salary: £32,529-£37,500 per annum

Hours: 35

Closing Date: 03rd March 2017

Interview Date: TBC

Marie Curie is here for people living with any terminal illness, and their families. Marie Curie offers expert care, guidance and support to help them get the most from the time they have left.

Our Marie Curie nurses and healthcare assistants work night and day, in people’s homes across the UK, providing hands-on care and vital emotional support. Our Marie Curie hospices offer specialist round-the-clock care. And Marie Curie support people throughout their illness by giving practical information, support from trained volunteers and being there when someone wants to talk.

Working from within the Fundraising Operations department, we are seeking an operational support manager with excellent operational, process performance and analysis skills to maintain, further develop and implement standardised, effective and efficient operational processes across Fundraising products and activities.

A key part of this role will be to undertake business ownership and accountability for the performance of Gift Aid processes and to boost our recovery of Gift Aid across all eligible income streams. In addition the post-holder will be responsible for monitoring and evaluating income processing across Fundraising and identifying process improvement opportunities across the process chain.

The post-holder will have a thorough understanding of Fundraising in general, as well as experience in and in-depth knowledge of Fundraising operational processes, fundraising data flows and data bases, and fundraising support areas such as compliance, business continuity, health and safety, risk management and complaint management.

This role may close early if a sufficient number of applications are received.