Supporter Care Officer

Supporter Care Officer

Location: Vauxhall, London SW8
Salary: £24,163 per annum
Hours: 35 per week
Contract: Permanent
Reference: LCD6335

One in six people in the UK will have a disability in their lifetime and we want to make sure they have the opportunity to live their lives to their full potential.
Leonard Cheshire Disability is the UK’s largest voluntary sector provider of services for disabled people. Our services include high-quality care and community support together with innovative projects supporting disabled people into education, employment and entrepreneurship. Worldwide, our global alliance of Cheshire partners supports disabled people into education and employment and works in more than 50 countries.

The aim of this role is to provide excellent supporter care by monitoring and reviewing written and verbal communications with supporters, ensuring swift responses to supporter feedback and developing engaging relationships.

The post also provides stewardship to our supporters through operating the inbound supporter care helpline, ensuring all supporters receive efficient and courteous guidance through their communications with Head Office. You will also provide support to the Individual Giving team.

We seek candidates with a genuine commitment to the values and ethos of Leonard Cheshire Disability and who are excited by this opportunity to make a difference to the lives of disabled people.

Leonard Cheshire Disability welcomes applications from all sections of the community.

To apply, please download the job description below and click on the Apply Now button. Include your CV (max 3 pages) and cover letter (max 2 pages) addressing the points on the person specification in one document, quoting the reference (LCD6335).

Closing date: Tuesday 2nd May 2017 at 10am