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Face to Face Fundraising Manager

Job Description

We’re looking for a proactive individual who is used to managing face-to-face teams, to join us as Face to Face Fundraising Manager. Your main responsibilities will be to train and retain our London F2F fundraising teams and make sure our in-house activity maximises income.

As a charity, Shelter depends increasingly upon voluntary income. Individual Giving makes up a large percentage of that income, largely through a significant regular giving programme, while our in-house team focuses on F2F & D2D fundraising which delivers around 85% of Shelter’s new regular giving supporters. Indeed, we run a number of teams across the UK. And, with a pioneering three-year strategy in place that includes a major transformation of our Fundraising Division, now’s a particularly exciting time to join us.

Benefits include 30 days annual leave, the possibility of flexible working and significant opportunities for learning and development.

Your key responsibilities:

  • Providing excellent people management and leadership by setting high team standards
  • Making sure all F2F fundraisers receive full and proper training
  • Monitoring the performance of teams and individuals and identifying and acting upon areas where improvement is needed
  • Liaising with external suppliers and contacts to see that we meet and comply with PFRA guidelines for F2F activity.

And what you’ll need:

  • Experience of managing F2F teams
  • A commercially aware, proactive and results driven approach and a flair for applying creative thinking to bring about new ideas and approaches
  • Excellent leadership, communication and relationship building skills and the confidence to deal effectively with potentially difficult situations
  • Proficiency using Microsoft Office applications such as Word, Excel, email and the internet as well as databases for reporting purposes.

For further information about the role and the benefits of working for Shelter please visit our website.

Shelter is committed to safeguarding and promoting the welfare of clients, in particular children, young people and vulnerable adults, and expects all staff, workers and volunteers to share this commitment.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
We’re here so no-one has to fight bad housing or homelessness on their own.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.