Data Analysis and Insight Manager

Data (Analyst) Insight Manager

Salar: £41,729 per annum 

Permanent

Marylebone, London

Blind Veterans UK believes that no one who has served our country should have to battle blindness alone. We offer them access to the highest quality of services to help them discover life beyond sight loss.

We have a fantastic opportunity for an experience Data (Analyst) Insight Manager to provide business intelligence to drive and support the Engagement Strategy and work with managers across the department to ensure that the intelligence/insight is used to inform planning and implementation. 

The ideal candidate must be able to demonstrate knowledge and understanding of databases and their implementation, experience of extraction and manipulations of large datasets for modelling using scripting language, commercial experience on acquisitions/retention/profiling projects and working knowledge of GDPR legislation. 

The post holder will: 

• Work with the Head of Customer Services and Data Management to identify and manage all data insight projects and ensure that interpretations of the findings and insights are delivered to the appropriate senior stakeholders in order to inform and drive future performance and strategies. 
• Identify and deliver data based solutions e.g. predictive data models, propensity models, forecasting models that maximise supporter responsiveness, engagement, loyalty and support in response to internal customer need. 
• Manage the analysis of fundraising campaigns, working closely with the relevant fundraising teams to identify key learning and make recommendations for future activity. 
• Deliver excellent customer service by understanding requirements, managing expectations, gathering and acting on feedback and communicating and negotiating effectively with all customers. 

In return, we offer the opportunity to be part of a team that transforms lives. We also offer a wide range of benefits and career development opportunities for the right candidate.

For more information on about the role and how to apply, please visit our website.

Closing date: Thursday 3 May 2018 at 24:00hrs

Interview date: Week commencing 14 May 2018

Please note only applicants who submit a CV with a supporting statement will be considered. 

Should we receive a high volume of interest, we may close applications for this vacancy before the deadline so you are advised to express your interest as soon as possible. 

Due to the high number of enquiries and applications we receive for our vacancies we don't acknowledge each one - if you haven't heard from us within a week of the closing date, please assume that we won't be inviting you for an interview. You are, of course, welcome to try again if a suitable post comes up. We are unable to provide feedback to candidates not shortlisted for interview.