Deputy Face-to-Face Fundraising Manager

Closing date: 20 March 2019 at 11.30 pm

We’re looking for a proactive individual with experience of managing face-to-face teams, to join us in-House as a Deputy Face-to-Face Fundraising Manager and help manage our Leeds based team’s F2F activity.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

Fundraising is at the heart of Shelter’s success and we are currently working to generate a gross income of £45m by 2019/20. Individual Giving makes up a large percentage of that income, largely through a significant regular giving programme, while our in-house team focuses on F2F & D2D fundraising which delivers around 85% of Shelter’s new regular giving supporters. We run a number of teams across the UK and now is a particularly exciting time to join us.

About the role
Day-to-day, you’ll assist the F2F Manager with the recruitment, line management and development of the in-house F2F team through active coaching, team leading and 1-2-1s. We’ll also rely on you to make sure excellent performance, efficient processes and cost-effectiveness are all in place in order to maximise net income. Helping to manage F2F campaigns to ensure they are delivered on time and meet targets will be important too, as will team leading or coaching street based teams for at least 3 days a week. And, when it comes to continuously monitoring team and individual results, identifying and acting on areas for improvement or helping to brief and train teams carrying out extra activities outside of F2F, again, we'll count on you to deliver.

About you
As well as a successful track record in the management of F2F teams, you’ll need to demonstrate strong commercial awareness and a client-focused collaborative approach. The ability to influence others, lead change and improve performance, plus the confidence to challenge the status quo and introduce new ideas and methods when appropriate are must-haves too. Proficient in the use of Microsoft Office applications, you also know how to use databases for reporting. Above all, you're a proactive, results-driven people person who relishes the opportunity to help us recruit quality new supporters.

Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Fundraising team and be the change you want to be in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.