Fundraising Database Reporting and Solutions Analyst

Reference number: VAC14124 
Office location: Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE 
Interview Date: To be confirmed 

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia. 

About the role 
The Fundraising Database Reporting and Solutions Analyst will lead on the requirement gathering, design and creation of high quality reports using SSRS to meet the business intelligence reporting needs of the organisation particularly across the Fundraising directorate as well as assisting the organisation in ensuring its CRM system is utilised to its maximum potential. 

You will work closely with the Fundraising Database manager to champion and extend the use of the CRM database for reporting purposes across all departments and directorates. You will be responsible for spreading knowledge of how data is stored and used, and implementing reporting across the organisation within guidance from the Fundraising Database Manager 

About you 

We are looking for someone who can come in and hit the ground running with writing SSRS Reports. The post holder should have the following skills and experience: 

- Extensive experience of creating Business Intelligence and Management Information reports using SQL and/or proprietary reporting tools 
- Extensive experience of designing reports by gathering requirements from users 
- Extensive experience of implementing and supporting database processes 
- Extensive experience of working with technical IT staff 
- Experience of supporting large, multi-user CRM databases 
- Experience of working in a customer-facing environment 
- Ability to independently identifying issues and inefficiencies, and proposing sound solutions 
- Ability to articulate user requirements into logical documentation and visualise using data reports 
- Knowledge of SQL to an intermediate level 
- Experience of using SQL to diagnose data issues 
- Experience of creating SSRS reports 
- Experience of writing detailed technical and non-technical documentation for a variety of users 
- Excellent understanding of database and reporting value in a large organisation 
- Advanced Microsoft Office skills; in particular Word, Excel and Outlook 
- Advanced skills with Microsoft Access* 
- Experience of fundraising environments* 
- Experience of charity CRM systems 
- Experience of Business Intelligence reporting software* 
- Strong negotiating and influencing skills 
- Strong team working and interpersonal skills 
- Excellent written and verbal communication skills 
- Able to work effectively on own initiative and as part of a team, without close supervision 
- Able to work to multiple deadlines and under pressure 
- Strong attention to detail 
- Ambitious, innovative, self-motivated and target driven 
- Demonstrate flexibility in adapting to changing work conditions, including learning new tools and technologies as required 

Alzheimer's Society is committed to equal opportunities.