Fundraising Database Officer

The Fundraising Database Officer will work as part of the Income Generation team undertaking a database management role. The role will require experience in database management using a CRM such as Donorflex, Raisers Edge or similar, and will be responsible for developing and maintaining Noah’s Ark Children’s Hospice’s Donorflex database.

The successful applicant will require strong administration, organisation, communication and project management skills, and key elements of the role are:

• To develop existing and establish new data business rules
• To review and update data policies and procedures
• To deliver high quality data selections to requesting teams
• To work collaboratively across the charity with all 20+ database users to provide consistency and analysis of data

The Successful Applicant will:

• provide database administration services for the Income Generation and for the small number of Care team members who use Donorflex
• work with the Income Generation team on data analysis for use in income and campaign reporting
• ensure Donorflex is updated with new (non-financial) donor details, mass communications and mailing/contact preferences
• export mailing lists for the team with accuracy
• import data regularly and with accuracy, including lottery and event data
• manage database cleanses
• develop Donorflex integration and configuration with other systems, e.g. website, Givey, JustGiving
• be the main contact for Data Protection guidance and compliance monitoring, especially in relation to new General Data Protection Regulation (GDPR)
• provide training on Donorflex modules and functions to staff and volunteers

What we can offer:

We are offering a salary of £23,000 – £25,000 per annum plus benefits, flexible working opportunities, as well as excellent career opportunities

Apply for this job:

For more information about the role and to apply please visit the Noah's Ark website.