Membership Communications Officer

35 hours per week (part time working and compressed hours will be considered)

Are you looking for a communications role that will support, connect and inspire our 40,000 members? Well look no further. This is the role for you!

About the role

You’ll be part of our Membership team within the wider Involvement and Movement Building team, ensuring everyone who is a member of the charity has a participatory and audience-led experience. You’ll be supporting, connecting and inspiring the Parkinson’s community to get involved in the charity’s membership offer in a way that suits them.

You’ll be responsible for creating engaging email, online and offline communications for members, with members. You will oversee the members' joining process and will support Membership colleagues with the delivery of events and the day-to-day running of the programme to make sure membership upholds our principles of being simple, inclusive, participatory and accessible for all. 

Your role is integral to promoting a variety of engagement activities which give members the opportunity to use their voice and experience to shape and influence the charity. You will communicate and celebrate the impact of the collective voice of membership ensuring members are valued and see the impact they’re making.

What you’ll do:

• Collaborate and work with members (in-person and online) to create engaging communications. 

• Build and schedule email content into Salesforce Marketing Cloud (training will be given)

• Be responsible for ensuring that the membership website pages content is kept relevant, useful & up to date. 

• Oversee the new joiners process, (online and offline) including the production of materials, fulfilment and reporting.

• Work with print and fulfilment agencies to ensure accuracy of work and timely processing. 

What you’ll bring:

• Experience of supporting, connecting and inspiring a community to take actions which will help bring about change. 

• A genuine desire to work alongside and to improve life for people living with Parkinson’s and their loved ones. 

• Experience of creating engaging and inspiring online and offline materials in support of direct marketing communications. 

• Strong interpersonal skills and excellent  verbal and written communication, with the ability to develop positive working relationships with a range of people internally and externally.

Interviews to be held week commencing 15th April 2024 

Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.

The successful candidate will be required to: 

• Provide their own broadband service with a minimum download speed of 2Mb 

• Have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.