Individual Giving and Supporter Engagement Manager

Individual Giving and Supporter Engagement Manager

Leatherhead

£34,000 - £38,000 per annum + benefits (25 days annual leave and pension)

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, wherever they need it for as long as it is needed.

This Sunday Times Top 100 Not-For-Profit organisation is looking to appoint an Individual Giving and Supporter Engagement Manager to generate and grow sustainable income.

We are an ambitious charity with a clear vision for growth and a strong sense of values. Reporting to the Head of Engagement, you will play an integral role in driving through changes to transform Rainbow Trust’s supporter acquisition activity.

With an eye for detail, and drive to make things happen, you will strive to improve campaign tracking and performance. Naturally engaging the commitment of others, you will streamline and improve complex data processes, ensuring that we get the basics right.

Motivated by your active interest in wider sector trends and opportunities, you will develop new fundraising ideas, adopting a test and learn approach, and ensure a strong Individual Giving portfolio. You will lead on effective stewardship of prospects and donors to increase conversion, retention and improve the lifetime value.

You will have an excellent track record of managing direct marketing campaigns across a range of media, with experience of improving supporter or customer engagement, working effectively across a wide range of teams to deliver integrated campaigns and achieve shared goals.

With demonstrable success in delivering income generating activity, you will have worked in a hands-on environment using supporter or customer databases to segment audiences, target campaigns and drive profitability, with experience of analysing and interpreting data to drive optimization.

Practical, confident and outgoing, you will thrive working independently and take ownership of delivering something new.

Applications will be particularly welcome from those with an IoF, CIM or IDM qualification and professional membership.

For a detailed job description visit rainbowtrust org uk or call 01372-220073. To apply please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

First interviews will take place in our Leatherhead office, in Surrey, on 1 February 2019; with second interviews being held on 7 February 2019. We will only contact successful applicants. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation.  Registered Charity No: 1070532