Senior Supporter Retention and Development Officer

Closed: 03 October 2017
Fundraising Intl Development Direct Marketing

Sorry, this vacancy is now closed and applications can’t be submitted!

  • Salary £38,771 per annum
  • Location Hackney, London, Greater London (On-site)
  • Job Type Temporary
  • Sectors Youth/Children
  • Job Reference :

Maternity cover from January 2018 to January 2019

Plan International UK strives to advance children’s rights and equality for girls all over the world. Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children. We have been building powerful partnerships for children for 80 years, and are now active in more than 70 countries.

Our Individual Giving Unit recruits, retains and develops the support of individuals and households in the UK. We have an opportunity for a Senior Supporter Retention and Development Officer to join the unit and play a key part in maximising the lifetime value of supporters through retention and development. 

You will lead on the strategy and management of retention and development campaigns for all existing sponsors, regular donors and cash supporters. This will include the development of supporter journeys, overseeing the development and delivery of retention activities and monitoring and evaluating medium-term and long-term campaign performance. You will also manage external creative and telemarketing agencies to deliver the required return on time and on budget, and line manage two Direct Marketing Executives to ensure the supporter retention and development programme is executed as planned.

You will have a track record in marketing /fundraising, including direct marketing specifically, and of campaign management of direct marketing appeals across a range of channels including mail and email.  You will have previously managed a small team, and will have budget and project management experience.  

The deadline for applications is 9:00am on Tuesday 3 October 2017

Interviews will take place on Thursday 12 October 2017

Due to the nature of our work with children, we follow rigorous child protection policies and procedures in our recruitment process. As a result, some of our roles are subject to an Enhanced Disclosure by the Disclosure and Barring Service. A criminal record will not necessarily bar you from joining us as an employee or volunteer; this will depend on the circumstances of any offences.