Donor Relations Coordinator

Aims of the role

Wycliffe Bible Translators wants to ramp up the call across the UK and Ireland to get involved, in order to remove a significant obstacle to God’s global mission: the lack of Scriptures in people’s heart language. 

Wycliffe is in a strong position to tackle this obstacle in the 21st century. Wycliffe has a clear, captivating and distinctive message among Christian charities – that mission is most effective when people hear God speak their own language.

We simply want to ensure that people are able to read a sensitively and accurately translated Bible in their heart language. Delivering literacy classes and ensuring that the Bible is well used by local churches complements our main translation work. 

The Supporter Engagement team is responsible for communications and fundraising for Wycliffe Bible Translators. The Donor Relations Coordinator will support the Fundraising Manager to manage our individual giving channel and workflow, for the work of Wycliffe.  This will be a varied role which includes developing donor journeys, managing the donor lifecycle for individual donors, helping coordinate donor events, undertaking donor research, as well as providing general support to the team. 

This is a great opportunity to gain a range of fundraising experience in this growing charity. The role will be in keeping with Wycliffe’s mission to be an expression of the Christian life and faith.

Reports to: Fundraising Manager

Location: The successful candidate could work from the Wycliffe offices at High Wycombe, or a combination of office and home. Some travel will be required within the UK. Occasional overseas travel may also be required.

Key Tasks

1. Individual Giving

• Work with the Fundraising Manager to develop strategies for increasing income across all individual giving streams
• Deliver the existing individual giving fundraising programmes in order to maximise returns from the existing donor base
• Achieve or exceed the annual targets agreed for all areas of individual giving
• Maximise Gift Aid income opportunities and work closely with the Response Centre to ensure gift aid declarations are accurately made and stored
• Ensure that all regular giving opportunities have been fulfilled
• Provide administrative support for individual giving, including thank you letters
• Identify potential major supporters for the major donor team to nurture and convert into major donors
• Work collaboratively across the teams to help generate leads for corporate, community events and major donors
• Establish workplace giving initiatives with support from the Fundraising Manager
• Be confident and willing to talk to supporters about their faith, their generosity as a response to the love of God and offer to pray for people where appropriate
• Be the representative of Wycliffe to our supporters.

2. Administration/Workflow coordination

• Work-flow coordination of Supporter Engagement projects from design to production
• Manage the communications calendar, ensuring that it is updated by the team with conflicts resolved and tasks completed on time
• Monitor and follow up on projects to ensure all scheduled projects are completed within the requested deadline
• Make real-time decisions on prioritisation of projects and workflow across the Supporter Engagement team

3. Active participation in Wycliffe’s team and support for Wycliffe’s mission 

• To help build and develop Wycliffe’s ethos and Christian life as a team member; including leading and contributing to daily collective prayer (when attending Wycliffe Offices) and team prayer meetings as an integral part of Wycliffe’s operation and for the success of its mission.

Person Specification

This role requires someone motivated by their Christian faith with a deep personal concern for world mission to serve in this unique role with Wycliffe.

Skills and Experience

Essential

• From a fundraising background that understands the importance of research and utilising events to engage donors with the work of Wycliffe
• Self-starter, able to use own initiative and work independently, but also as part of a diverse team
• Excellent interpersonal and communication skills 
• Effective administration skills with a high attention to detail, including the ability to organise events 
• Clear, friendly, telephone manner
• IT literate, proficient in the use of Microsoft/online packages
• High degree of personal organisation and self-management, with the ability to prioritise, multitask and work to deadlines
• Able to maintain confidentiality
• Willing to travel widely throughout the UK
• Willing to lead teams and support management on overseas trips with donors to visit projects in the field when needed.

Preferred

• Educated to degree level or equivalent
• Experience with client based databases, ideally Salesforce

• Full drivers licence

Personal qualities

• Passionate about Wycliffe’s aims, and personally committed to cross-cultural mission
• Trustworthy and honest
• Able to develop good working relationships internally and externally
• Willingness to travel within the UK for events and overseas when required

Other Requirements

This role requires the post holder to reflect Wycliffe’s ethos and values through their work to Christians and churches across the UK. It is therefore an Occupational Requirement that the post holder be a committed Christian who assents to Wycliffe’s Statement of Faith.

Applicants must be able to prove that they have the legal right to work in the UK.