Events and Community Coordinator

Job Type: Full time
Contract Type: Permanent
Salary: £28,000 to £30,000 per annum
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo) with a high level of flexibility.

Benefits: Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.

We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.

Missing People is an independent charity that relies on donations.

THE IMPACT YOU WILL HAVE

As an Events and Community Coordinator you will coordinate the delivery of events and community activity that engages people to raise vital funds for Missing People.

You will

• Deliver a range of fundraising products and activities for people with and without experience of the cause to raise agreed income targets;
• Contribute to the achievement of agreed team targets for supporter volume, average value, conversion rates;
• Create marketing briefs and work with the Marketing team to ensure events are marketed and delivered in line with plans;
• Coordinate the creation of inspiring and practical content and materials to support fundraising, including working with third parties to commission or source copy, video or images;
• Work directly with supporters to help them develop their own fundraising ideas – this will sometimes involve working with people with lived experience of the cause.
• Plan and deliver a portfolio of fundraising events and activities, coordinating event promotion, developing and delivering high quality supporter journeys, and planning and delivering an excellent on-the-day experience for supporters.

ABOUT YOU

You will need to have experience of:

• Providing an excellent level customer service;
• Communicating with customers verbally or in writing such as newsletters or emails;
• Engaging individuals and groups, inspiring them to take an action;
• Event management;
• Coordinating the creation of content and materials – e.g. sourcing copy, video, photography;
• Achieving and growing fundraising income or sales targets;

You must also have:

• Relationship building skills;
• Able to plan events, ensure they are delivered on time, after action review, monitor, improve etc.
• Able to work as part of a team and build professional, productive relationships across the organisation;
• Able to inspire people to take on an activity or challenge on behalf of the cause;
• High emotional intelligence to work sensitively with people with experience of the cause, often to do something positive ‘in hope’ of a missing loved one.

You must have the legal right to work in the UK. We are unable to provide sponsorship for this position.

WHY WORK FOR MISSING PEOPLE?

Would you like to work for a welcoming, caring organisation which makes a difference to people affected by the issue of missing throughout the UK?

Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.

HOW TO APPLY

If you want to be a lifeline when someone goes missing, click apply to read the full job description, and a letter from the hiring manager. We look forward to receiving your application. Include your CV and a brief covering letter explaining how you would be a good fit for this role.

Closing date: 23:59 on 25th June 2024.
Interviews: 1st July 2024

We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!

You may have experience in the following roles: Events Coordinator, Community Engagement Officer, Community Fundraising, Mass Participation, Challenge Events, Fundraising Coordinator, Charity Events Planner, Events Officer, Supporter Engagement Officer, etc.

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