Legacy and In Memoriam Adviser

Do you have the passion, skills and experience to join the RSPB’s Legacy Marketing Team as a Legacy and In Memoriam Adviser within South East England?

Legacy and In Memoriam Adviser
Reference: OCT20245408
Location: RSPB England – Brighton
Salary: £32,022.00 - £37,673.00 per annum
Hours: Full time, 37.5 hours per week
Contract: Permanent
Benefits: Pension, Life Assurance and Annual Leave

You will be able to grow and maintain relationships with our supporters, provide information, host events and give support to people as they think about leaving a gift in their Will to the RSPB.  You will aim to increase the number of people leaving a gift in their Will and work closely with other professional contacts including our reserve teams to grow our in-memoriam offer and increase resulting income.

The RSPB vision is a country richer in nature where birds and other wildlife are no longer declining.  Nature is in crisis and together we can save it to have a world that guarantees future generations clean air and water, a stable climate, rich and varied wildlife and a robust and sustainable economy.

This is a great opportunity for a driven, passionate and talented Legacy and In Memoriam Adviser to join our team.

You will have experience working to targets and Key Performance Indicators and delivering virtual and face to face events.  Strong interpersonal and communication skills are essential.  Sensitivity and understanding are required within this role as you will be dealing with emotive subjects.  Excellent attention to detail, organisational and time management skills are essential attributes, alongside a logical and methodical way of working.

With the support of the RSPB legacy network, you will be required to work to your own initiative with clear priorities and established work programmes, with a requirement to travel frequently. Occasional weekend and evening work may also be required.

What’s the role about?

The focus of the role will be to provide specialist advice to supporters who are exploring leaving a charitable gift in their Will, with the aim of increasing the future amount and value of legacies.

Other key result areas for the role will include:

• Deliver high-quality bespoke stewardship to legacy supporters
• Deliver tailored supporter events and speak at organisational events
• Responsible for maintaining accurate file notes, relevant legal documents and supporter data on the Supporter System
• Develop relationships both internally and with key sector professionals within the Central England area, to provide advice and promote the benefits of legacy and in-memoriam giving

What we need from you

We need someone who can show empathy and responsiveness when dealing with supporters.  You will need to be highly organised, self-motivated, have rigorous attention to detail, and exceptional communication skills.  You will need to show good leadership and networking skills.  You should be able to define and clarify complex situations by gathering facts and making justifiable decisions

The role will involve working collaboratively with internal departments, external clients and our reserves teams to reach and exceed targets and KPIs.

Essential skills, knowledge and experience

• Planning and hosting events
• Public speaking
• Database management
• Managing conflicting priorities
• Working to income targets,
• Knowledge of and commitment to compliance with Fundraising Codes of Practice, Fundraising Regulator guidance, and Data Protection regulations.

Desirable experience:

• Experience working within the legacy and in-memoriam environment

The position is based working from home covering South East England with a preferred commute within 1 hour of the RSPB Brighton office.  The regional area of this position spans from Colchester across to St Albans, and down to Portsmouth, covering the bottom-right part of the UK, regular driving is expected, and a UK Driving Licence is required. 

Closing date: 23:59, Sunday, 9th February 2025
We are looking to conduct interviews for this position w/c 17th February 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

As part of this application process, you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.