Outcomes Manager (Part Time, 1 Year Contract)

Outcomes Manager (Part Time, 1 Year Contract)
London, EC1 (some home working options + travel across the UK and Wales)

About Us

We are Family Action, a national charity committed to building stronger families and brighter lives by delivering innovative and effective services and support that reaches out to many of the UK’s most vulnerable people.

We seek to empower people and communities to address their issues and challenges through practical, financial and emotional help. Our work is wide-ranging and includes help for parents-to-be, the provision of many Children’s Centres in local communities, intensive family support, emotional health and wellbeing services, counselling, mediation and therapies, support in schools and financial grants programmes. Family Action is also recognised as a leading provider of training and consultancy.

We are now seeking an Outcomes Manager to join us for a one year contract. This is a part time role working 22.2 hours per week over three days.

Your Rewards

- Salary of £33,383 - £36,606 pro rata (inclusive of Inner London Weighting if Head Office based)
- Excellent leave entitlement
- Competitive pension scheme
- Career development opportunities
- A full induction and on-going quality training
- The opportunity to become part of Family Action initiatives
- Flexible working hours
- Managed workloads with regular reviews

This is the ideal role for a data-focused professional from a healthcare, social care or similar background to take on an engaging role to facilitate data usage, reporting and our capabilities.

This role is part of a new element of focus for us at Family Action, driving forward our use of data to inform what we do and support our outcomes. You will be at the heart of this transformation, making sure all our data tools work smoothly and our teams can become experts in data use, as well as family support.

So, if you are looking to use your people skills to take on an engaging contract and make a real difference to our range of services, we want to hear from you.

Your Role

As the Outcomes Manager, you will be tasked with supporting the use of data gathering tools across our organisations by personnel who deliver our 150 services.

Data gathering tools help to inform our processes and outcomes through the use of qualitative and quantitative data to capture, monitor and report on service performance.

Specifically, you will review the tools in use, ensure they are current, fit for purpose and being used effectively, and recommend alternatives where necessary or educate services on how to make better use of them.

Your role will also involve:

- Working with services across our organisation
- Maintaining your awareness of wider industry trends in data reporting
- Building and developing relationships with service staff to gain an understanding of their needs
- Providing advice and recommendations on tools and how to use them
- Following up on recommendations to check they are being used and the outcomes
- Troubleshooting new tools and resolving issues
- Ensuring the data gathered is of a sufficient quality and quantity to be analysed effectively

About You

To be considered as our Outcomes Manager, you will need:

- Previous experience in healthcare, social care or another similar sector
- Experience with data gathering tools, both qualitative and quantitative, that are relevant to health or social care or similar
- Excellent communication and relationship building skills
- An approachable, friendly nature and the ability to affect change

A degree and/or equivalent professional qualification in a relevant discipline, such as Social Science, Geography, Statistical Analysis, or Business Management would be beneficial to your application.

Other organisations may call this role Data Manager, Service Impact Manager, Healthcare Data Manager, Social Care Data Manager, Social Services Data Manager, or Data Gathering Manager.
 

Please note, applications are being reviewed as they are received and we may close this vacancy early if we identify a suitable candidate.

Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you are ready to affect change across our organisation as our new Outcomes Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.