Head of Fundraising and Supporter Engagement

We are looking for an experienced fundraising professional to shape, lead, and implement a comprehensive fundraising and supporter engagement strategy; to initiate, grow, and sustain voluntary income streams; to increase the involvement and value of existing supporters; and garner new avenues of support.

THE ROLE

The Head of Fundraising and Supporter Engagement will be responsible for:

• Designing and overseeing a comprehensive supporter journey strategy to manage and grow income, as well as non-financial support, from all sources 
• Nurturing relationships with existing major funders, stakeholders and supporters (including individuals and churches); increasing representation to these audiences and raising the profile of the organisation
• Identifying and help prioritise new potential supporters and sources of funding, and devise strategies for engaging those individuals, churches and trusts
• Implementing professional fundraising practices and processes (including full-cost recovery, bid writing, database management); overseeing, monitoring and reporting of fundraising activity and results, and reporting to funders
• Reviewing, and developing, the current fundraising strategy
• Planning a number of fundraising campaigns each year for individual and church audiences in conjunction with the Creative Director and creative team
• Lead the supporter engagement team in the delivery of excellent customer service
• Bringing together the ideas and skills of the supporter engagement team with strategic and professional implementation of the charity’s objectives
• Working closely with colleagues to develop and produce communications and marketing collateral to support and promote the recruitment of donors and increase engagement with other audiences
• Working proactively with other members of the UK Management Team to cultivate a vibrant culture that ensures the organisation and ministry is served with excellence and passion
• Providing concise and accurate briefings and regular reports to the Management Team
• Working closely with colleagues to collect and use data, consistent with fundraising and data protection requirements
• Acting as an ambassador and advocate for the work of the Charity where appropriate
• Undertaking other related tasks to benefit the organization

PERSONAL QUALITIES

Essential

• Committed Christian in agreement with the organisation’s vision*
• Sympathy with the purpose, ethos, and objectives of Lifewords
• An active Christian faith with an openness to engage in and lead devotions in the office
• A team player who can work with independence, intelligence, drive and initiative
• Flexibility, calmness and the ability to work under pressure

Desirable

• Clean UK Driving License
• Willingness to travel in UK and some overseas project visits as and when required including occasional nights away from home

OUR OFFER

Work arrangement and salary:

• This is a full-time role primarily working with our team at our offices in Waterloo, central London
• Permanent contract (subject to six months’ probation)
• 23 days paid annual leave (plus Bank Holidays and the office closure between Christmas and New Year)
• Salary: c.£45,000 pa plus 10% contribution to pension and life assurance cover

HOW TO APPLY

Send your full CV (including responsibilities and relevant achievements) and a covering letter of no more than two pages which should include the following:

• Your motivation and relevant experience for this role and how you meet the Person Specification (please do mention your fit with the Christian faith* and motivation we seek in this leader)
• A specific example of your fundraising or supporter engagement experience, clearly explaining what its impact / results were and your own personal contribution

Closing date for applications is 12 noon on 28 November 2019

Interviews will take place on Tuesday 3 December 2019

Applicants must be able to prove that they have the legal right to work in the UK

* The successful applicant must have a commitment to the Christian faith and share the vision and ethos of Lifewords (see the ‘About’ section of our website). This is an occupational requirement under the UK Equality Act 2010