Head of Lotteries and Gaming

Head of Lotteries and Gaming

The Head of Lotteries and Gaming will lead the charities Lotteries and Gaming team which has the goal of generating and inspiring support from both new and existing supporters.

Main Responsibilities:

• Develop a clear vision and strategy to deliver sustainable income growth within the Lotteries and Gaming channel.
• Drive and oversee all day-to-day activity around lotteries and gaming, ensuring campaigns are effectively coordinated and that broader teams are enabled to support delivery
• Proactively find ways to increase the impact of the Lottery and Raffle income streams by developing and testing new approaches to player recruitment, retention and engagement
• Take ownership of and oversee day-to-day lottery administration processes
• Working with the Head of Supporter Services ensure an exceptional welcome experience for new supporters and work collaboratively to ensure that ongoing processes for thanking are effective 
• Manage external suppliers ensuring that expected quality and service levels are maintained whilst cultivating a culture of a mutually beneficial partnership. 
• Supported by the Executive Director of Individual Giving and Lotteries ensure compliance of the KSS lottery activities against the charities Gambling Commission license conditions
• Ensure that the operations of the entire income stream, including those delivered by external parties, adhere to guidance and legislation set out by associated regulatory bodies. This includes but is not limited to the Gambling Commission, Charity Commission, Fundraising Regulator and Chartered Institute of Fundraising best practice guidelines
• Partner with colleagues within the broader Income Generation and Marketing and Communications Teams to ensure consistency of the charity’s brand and message within the department’s activities.

About you:

• Experience of delivering income growth within Individual Giving through prize led fundraising, whilst delivering excellent service to all donors.
• Practical experience collecting and using data to monitor campaigns and make evidence-based recommendations
• Experience of using databases to input, update and extract supporter or customer data
• Experience of leading and managing teams, and motivating, and developing team members.
• Demonstrable knowledge of implementing successful Lotteries and Gaming strategies, processes and campaigns.

About KSS:

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Additional Information:

The closing date for this role is the 11th April 2024. However, the role may close prior to this date if a suitable candidate is found.

Location:  Rochester Airport, Kent
Contract:  Permanent, Full time
Salary: £37,000-£45,000
Benefits: 

• 33 days annual leave rising with service
• Occupational/Enhanced Sick Pay
• Enhanced Parental Leave
• Access to the Blue Light Card and Blue Light Events
• Access to the Wellbeing Hub
• Money Purchase Pension Scheme
• Group Life Assurance Cover
• Group Income Protection Cover
• Critical Illness Cover
• Employee Assistance Programmes
• Hybrid working
• Development opportunities

Closing date: 12-04-2024

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