Supporter Engagement and Development Manager

Department: Fundraising & Communications - Direct Marketing

This is an exciting opportunity to join the growing Supporter Engagement Team at Brooke as our Supporter Engagement and Development Manager (maternity cover). The Supporter Engagement Team focuses on delivering supporter growth and loyalty leading to greater financial stability. The Supporter Engagement and Development Team is responsible for creating digital and offline journeys and products that engage supporters at the right time, and through their preferred mix of channels.

The Supporter Engagement and Development Manager leads the team in the delivery of our supporter journeys (online and offline) and liaises across the department to ensure integrated journeys based on supporter insight are at the heart of what we do.

We have ambitious targets and objectives and are looking for someone with the drive and experience to match these ambitions. 

Skills and Experience required 

The Supporter Engagement and Development Manager (maternity cover) is critical to delivering our supporter engagement strategy. They are responsible for leading a team of three, ensuring the delivery of campaigns, supporter journeys and products that are insight-led, and designed to deepen supporter engagement with Brooke. They work across FundComms and with agencies to develop, innovative and creative supporter journeys that inspire supporters and groups to donate, fundraise or take another action for Brooke. The post holder will be well versed in audience-centred supporter journey design, budget management, techniques for building supporter loyalty, data insight and analysis, and leadership.

Interview date to be confirmed 

Closing Date: 21 August 2022