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Donor Care and Fundraising Support Officer

Job Description

About the role

Quakers in Britain have adopted an exciting new fundraising strategy, which aims to increase and develop sustainable sources of income. The Donor Care and Fundraising Support Officer plays a crucial role in our Fundraising Team. They ensure that all our donors receive excellent care, and that enquiries are dealt with warmly and efficiently. You will also ensure that all donations are processed correctly, liaising with finance on a daily basis so that reconciliation is carried out in a timely and efficient way.

This is a full-time (35 hours per week) post.

About you

  • You have a high level of attention to detail and good spoken and written English.
  • You have experience of providing administrative support and using a range of database management systems.
  • You have excellent financial numeracy skills.
  • You have excellent interpersonal and customer service skills to ensure our donors feel cared for and supported.

Working for us

Quakers are committed to equality and encourage applications from all sections of society. You do not have to be a Quaker to apply for this post, but we expect staff to uphold the values of our organisation.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a staff discount at Friends House Café and Restaurant, a season ticket loan, and flexibility that will ensure you enjoy a good work–life balance.

For details of how to apply, please visit our website via the 'apply' button.

Closing date: Friday 6 March 2020
Interview date: Thursday 19 March 2020

Britain Yearly Meeting is committed to safeguarding children and adults at risk and expect all our staff and volunteers to share and uphold this commitment.

Britain Yearly Meeting is committed to equality in all of its employment practices.