Supporter Care Executive

The Royal Air Force Benevolent Fund is the RAF’s leading charity supporting serving and former members of the RAF and their families every day. It’s an exciting time to join the charity as we launch an ambitious new five-year strategy to help drive a change in income, profile, brand awareness, reputation and impact.

Saying thank you to our loyal and generous supporters is important to the RAF Benevolent Fund. This is an exciting position in our fundraising team based in our London office. The successful candidate will play an important role in the fundraising team and has specific responsibility for supporter care. 

We are looking for an enthusiastic and highly organised individual who is interested in a career in fundraising.  The successful candidate will enjoy working as part of a team, speaking to supporters on the phone or writing to them, meeting deadlines and juggling a varied workload.  An articulate communicator with excellent IT skills, you must be able to demonstrate a willingness to meet supporters’ expectations and enjoy working on a variety of projects.

A detailed job profile is available below and on the Fund’s website. For an informal discussion about the role please contact Louise Gibson, Head of Individual Giving.

To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Elizabeth Haigh, HR Advisor.

The closing date for applications is 5.00pm on Friday 31 December 2021. Interviews are due to take place on early January 2022 via a video conferencing platform.

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 10810090).