Fundraising Coordinator, Individual and Online Giving (m/f/d)

ABOUT TRANSPARENCY INTERNATIONAL

Transparency International is a global movement with one vision: a world in which government, business, civil society and the daily lives of people are free of corruption. With more than 100 chapters worldwide and an international secretariat in Berlin, we are leading the fight against corruption to turn this vision into reality.

ABOUT THE ROLE

Transparency International Secretariat is currently seeking a Fundraising Coordinator for Individual and Online Giving. As a member of the Fundraising Team the coordinator will play an important role in the development and implementation of a strategy for individual giving, and the targeting of online giving as a key tool to diversify and grow income. The role will require creative thinking, willingness to test new approaches, and a strong character that understands the individual giving market in a global context, as well as good understanding of fundraising technology, campaigning, acquisition and loyalty, tied to the ability to communicate with donors. Collaboration and partnership will be a key feature of the working environment, and so will the ability to be self-motivated and driven to achieving success. The Fundraising Team works to support the delivery of TI’s Global Strategy 2030 - Holding Power to Account.

OVERVIEW OF KEY DIMENSIONS

Role Purpose: To coordinate the diversification and growth of individual and online giving as well as the sustainability of income from these segments.

Team: Fundraising

Reporting Line: Head of Fundraising

Starting Date: April 2021 / as soon as possible

Contract Duration: Currently we can offer an employment contract limited for a duration of 2 years. There is a prospect of extension subject to organizational need continuing, performance proven and funding confirmed and there is interest in a stable and long-term cooperation.

Working Hours: full time [100%; 40 hours per week]

Location: Transparency International Secretariat (TI-S), Berlin/Germany

Job ID: TIS-FT-FCIOG-2021

MAIN ACCOUNTABILITIES OF THE ROLE

Based in the Fundraising Team and reporting to the Head of Fundraising, the Fundraising Coordinator will:

• Coordinate day-to-day fundraising processes to ensure key internal processes are completed in an efficient and timely manner with a focus on individual and online giving, and act as a focal point for this donor portfolio
• Manage TI-S’s relationships with individual donors on behalf of TI-S and the wider movement (donor stewardship); manage approaches to and negotiations with individual donors; prepare and facilitate individual donor interaction, and ensure adequate follow-up; maintain and further develop existing relationships with individual donors
• Develop giving strategies for individual donors, as well as develop online giving campaign concepts and content in partnership with Communications, and TI experts
• In partnership with Fundraising Associate, manage pipeline, campaigning, and reporting processes in a timely manner, using existing technology
• Coordinate and/or contribute to fundraising team projects and provide input on the development of fundraising strategies, policies and procedures, taking into account best practice
• Help drive the development and implementation of specific fundraising strategies to raise funds from existing and unexplored sectors and segments, and test/implement these approaches, always with an eye toward diversification of funding streams, in particular the development, implementation and management of individual giving strategies, including digital and social media, focused on fundraising from the public
• Develop appropriate donor data analysis and market segmentation analysis that allows for targeted fundraising
• Develop compelling fundraising propositions, marketing materials, cases for support, and donor communications
• Plan and implement integrated supporter journeys for existing and potential individual donors
• Take responsibility for the end-to-end project management of key individual campaigns and successfully deliver to agreed timings, KPIs, budgets and fundraising targets
• Facilitate internal consultation processes to help ensure TI-S fundraises for its priorities and with the most promising products (projects, programmes, other deliverables) and ensuring individual donor experience and fundraising are prioritized as appropriate
• Provide TI-S teams (and occasionally TI National Chapters) with specialist expertise, technical assistance and further support on fundraising strategies and donor outreach and help coordinate public fundraising campaigns across the TI Movement
• Organize institutional meetings and events (e.g. for current and potential individual donors) including preparing documentation and tracking meeting notes in Salesforce
• Respond to internal requests, analysing and providing solutions in a timely manner
• Contribute to other fundraising deliverables regarding fundraising from various fundraising streams and contribute to the overall functioning of the Fundraising Team by providing proactive and ad hoc support where necessary

CANDIDATE PROFILE

In order to succeed in this role, candidates will need to meet the following:

• University degree and/or professional qualification in fundraising, marketing, international relations, business administration, and/or other relevant fields
• 5+ years of relevant professional experience in resource development, fundraising and/or direct marketing, online acquisition, with a demonstrated track record of significant fundraising success and proven work experience with and in-depth understanding of individual and online giving, preferably within an international setting
• Demonstrated track record of setting targets and meeting fundraising goals/and or acquisition, while strengthening an organization’s reputation and reach
• Experience of using tools to segment and select data, produce reports and information analysis with a good understanding of channels, data, campaign management and donor motivations to maximize campaign effectiveness and help increase engagement from individual donors and using evidence to drive future activity
• Proven experience of project managing a range of fundraising or marketing campaigns through a wide range of media, within a non-profit organisation, agency and/or commercial environment, to generate income across a wide range of online and offline channels
• Significant experience of working with external agencies, creative teams and agencies; experience of negotiating, managing and building relationships with suppliers
• Excellent communication, impeccable presentation and strong networking and relationship building skills, including the ability to represent the organisation to supporters and internal and external stakeholders
• Excellent creative writing skills with a proven ability to write promotional materials, including fundraising copy and correspondence to organizations and individuals at all levels
• Professional language proficiency in English (written and spoken) essential; additional languages, in particular German and/or French, an asset
• Demonstrated organizational skills and an ability to manage multiple projects and demands, while maintaining relationships with multiple stakeholders simultaneously; proficiency with CRM software (Salesforce) desirable
• Self-starter with an ability to work to targets and deadlines and to work under pressure; flexible and adaptable to organisational priorities
• Ability to work effectively independently as well as part of a team, particularly at distance communication
• Knowledge of, or considerable interest in, the work of Transparency International and the field of anti-corruption
• Commitment to the values and principles of Transparency International

WHAT WE OFFER

Joining the Transparency International Secretariat candidates can expect:

• the opportunity to become part of the global movement against corruption and make a positive contribution to the work of TI in the field of transparency and accountability working on a wide range of relevant and challenging issues
• a role with purpose, working in a team of engaged and enthusiastic colleagues experts in the field of anti-corruption and driven and united by the desire to fight corruption and achieve significant and large-scale replicable impact
• an inspiring, stimulating, dynamic, flexible and international working environment with peers representing 45+ different nationalities and Getting Things Done (GTD) approach to work
• a high degree of collaboration and autonomy in a lean and agile organisation with flat hierarchies, streamlined decision-making processes and a shared leadership culture with servant leadership philosophy
• ample opportunities to learn and grow, from annual team training allowances to onsite professional development opportunities, including regular Show & Tell meetings, Jours Fixes/Flexes and brown bag lunches with visiting experts

Staff at TI-S enjoy a competitive compensation & benefits package designed for staff well-being and work life balance, incl.:

• a relocation package incl. sponsorship of work permit if needed and financial contribution to German language classes
• generous time off with 30 days of annual leave per year and flexible working times around core hours
• organisational access to the employee assistance programme PME offering support in various areas
• Sodexo Restaurant Checks with plenty of options nearby the office for reduced prices for meals
• selection of fruits and hot drinks, summer and winter parties, and ‚Social Fridays’ with complimentary snacks and drinks
• free health sessions (e.g. back pain prevention) as well as reduced membership fees with Urban Sports Club
• a centrally located office in a vibrant metropolitan city with excellent public transportation connectivity at the river Spree

HOW TO APPLY

Interested candidates are invited to submit a CV ad cover letter explaining suitability against the criteria as set out in the candidate profile, and also mentioning the source of the application, in English via the online recruitment system clicking on the button ‘Apply Online’:

Closing date for applications is Sunday, 21 February 2021.

Only applications duly completed and received through the online recruitment system will be considered.

The Transparency International Secretariat is committed to creating an inclusive work environment where diversity is valued and where there is equality of opportunity. We actively seek a diverse applicant pool and therefore welcome applications from qualified candidates of all regions, countries, cultures and backgrounds. Existing permission to work in Germany is not a selection criterion and TI-S supports successful candidates in the process for applying for a work permit, if needed. Selection of staff is made on a competitive basis and we do not discriminate on the basis of national origin, race, colour or ethnic background, religious belief, sex, gender identity and expression or sexual orientation, marital or family status, age or ability. We kindly ask applicants to refrain from including in their application information relating to the above as well as from attaching photos.

DISCLAIMER

Please note that Transparency International does not charge any fees at any stage of its recruitment and selection process (whether at application, processing, testing, interviewing, traveling or otherwise). In addition, TI does not require or need to know any information relating to the bank account details of applicants.