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Insight Manager (Analytics)

Job Description

Insight Manager (Analytics)

Living Planet Centre Woking, Surrey

£32,000 - £36,000pa

This is an incredible opportunity to be part of an organisation that is finding solutions to the greatest environmental problems facing our planet. As part of the world’s principal independent conservation organisation, we want you to play a key role in helping bring our organisation closer to our supporters and the broader public by providing strategic and tactical insight to help unlock potential as well as drive impactful delivery of our audience engagement.

We have ambitious goals to increase our support and income over the next few years, and data analytics will be key to delivering this strategy. As Analytics Insight Manager, you will collaborate with colleagues to deliver analysis to support the planning, delivery and evaluation of our supporter engagement activities. This will involve, amongst other things, building propensity models which predict supporter behaviour, cocreating testing strategies and supporting fundraising innovation. We will look to you to help to us to deliver a more relevant and engaging experience for our supporters, which better meets their needs.

You must have extensive experience of deriving actionable insights from data sets to improve supporter targeting, optimise supporter journeys and/or drive engagement strategies. You will understand relational database structures and be able to query and transform data using SQL script and data visualisation tools, such as Tableau or Power BI. You will also be highly experienced in report and/or dashboard creation and be comfortable using different tools, such as FastStats, SPSS, SAS or Tableau to analyse data.

Experience of CRM systems, CRM modelling techniques as well as test planning and implementation would be an advantage.

Calm under pressure, you will be an effective project manager with good communication and presentation skills, an eye for detail and the ability to multi-task.

How to Apply

If you have the analytical and technical expertise to enable us to deliver a better experience to our supporters, we would love to hear from, so please visit our website via the link and complete the online registration and submit a copy of your up to date CV with cover letter highlighting why you are interested in this role as well as why this role is for you.

Closing date: 1 September 2020

At WWF-UK we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits to encourage a work life balance.

Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We’re looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.